Data deletion.

To request deletion of a Postloom account, workspace information or data associated with a connected platform, email [email protected] with the subject “Postloom data deletion request”.

What to include

• Your Postloom account email.
• The relevant workspace and connected platform/account name.
• Whether you want to remove the connection, imported platform data, your personal account or an entire workspace.

Do not send passwords, app secrets or access tokens. We may ask you to verify account ownership and authority over the workspace before acting.

Revoke platform access

You can remove the connection in Postloom and revoke Postloom’s access in the provider’s connected-app settings. For Facebook and Instagram connections, check the relevant Meta business integration/app settings. Revoking permissions prevents future API access; request deletion separately if you also want stored information removed.

What happens next

We will confirm the scope and handle the request, subject to legitimate legal and security requirements and the rights of other workspace members. We will explain any information that must be retained. Deleted records may remain temporarily in recovery backups until those copies expire.

Deleting Postloom data does not necessarily remove content already published to a social platform or delivered to a recipient. That content may need to be removed through the external platform separately.

For more information, read our privacy notice.